Advanced Victim Engagement and Retention
What do corporate, criminal justice system, and victim services professionals cite as their biggest challenge in dealing with domestic violence cases? Victims who refuse assistance, return to dangerous relationships, or align with their abuser, despite the helper’s best efforts to intervene. Domestic violence threat assessment expert Lynn Fairweather takes on this difficult issue by offering practical ideas on how to increase awareness, bring victims “to the table”, and keep them engaged in the process so they can receive all the help that is available. Beginning with an exploration of “victim defection” issues, Ms. Fairweather walks attendees through best practices in initial approach and subsequent communication. Then the focus turns to cultivating a true understanding of victim perspective and uncovering the real reasons that victims might deny abuse or refuse to follow safety plans. Lastly, participants will learn sensitive, effective techniques for re-connecting with victims who have seemingly withdrawn their cooperation and explore some “last resort” case management options. This training is appropriate for a variety of professionals who have contact with victims of domestic violence.